When can I start ordering foreign currencies?

We will only start accepting orders in 2018. The online platform will be available then. Sign up now for early access promotions and we will notify you of all updates on the launch. Stay tuned!

What or who is Global Assets?

We pride ourselves on being a Hong Kong based financial technology company, striving to transform the underserved segments of the financial ecosystem, i.e. me and you.

We also operate Hong Kong’s first online money-changer, bringing foreign currencies to you at very competitive rates!

Do we comply with Hong Kong's Privacy Ordinance?

Privacy Policy

W GLOBAL ASSETS’ PRIVACY PRINCIPLES

W GLOBAL ASSETS’ Privacy Principles

At W GLOBAL ASSETS, we value your trust.

W GLOBAL ASSETS is committed to the full implementation and compliance with the six data protection principles and the requirements of the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong) (the “Ordinance”).

This Notification is intended to assist you in understanding W GLOBAL ASSETS’s collection of personal data and how that data is used and your rights in relation to that data.

General

  1. Throughout this Notification, the term “data subject(s)” shall include the following classes of individuals:
    1. website visitors (if applicable), applicants for or customers of loan facilities; and
    2. directors, shareholders, officers and managers of any corporate applicants.
  1. The contents of this Notification shall apply to all data subjects and form part of the terms and conditions of the Loan Agreement and/or the agreement or arrangement that the data subjects have or may enter into with W GLOBAL ASSETS from time to time. In the event of any inconsistency or discrepancy between this Notification and the relevant agreement/contract, this Notification shall prevail insofar as it relates to the protection of the data subject’s personal data.

COLLECTION OF PERSONAL DATA

  1. For the purposes of providing W GLOBAL ASSETS’s services, it is necessary for data subjects to supply W GLOBAL ASSETS with personal data for the opening or continuation of accounts for the purpose of establishment or continuation of foreign currency exchange facilities and related financial services.
  2. In the ordinary course of the W GLOBAL ASSETS’s business, data subjects may also be requested to provide personal data for the purposes of processing new or renewal of accounts or other services either applied in person or through the Internet.
  3. Failure to supply such personal data by data subjects may result in W GLOBAL ASSETS being unable to process applications, open or continue accounts or provide currency facilities and related financial services.
  4. Personal data of data subjects may also be obtained from other relevant agency (whose contact details can be provided upon request) or from the public domain through different channels, e.g. a public register, a public search engine, a public directory or any social networks etc. Device information may be collected from data subjects’ web browsers.

USE OF PERSONAL DATA

  1. If the data subject is a customer, the personal data may be used for:
      1. assessing the client requirements against out KYC; AML and CTF obligations;
      2. enabling the daily operation of the services and facilities provided to customers;
      3. creating and maintaining W GLOBAL ASSETS’s client database;
      4. designing and developing loan/credit facilities and related financial services for customers’ use;
      5. direct marketing services, products and other subjects as described in paragraphs 9 and 10 below;
      6. determining the amounts of indebtedness owed to or by customers;
      7. enabling the enforcement of customers’ obligations, including without limitation, the collection of amounts outstanding from customers;
      8. enabling W GLOBAL ASSETS’s compliance with the duties, obligations, requirements or arrangements for disclosing and using personal data that apply to it or that it is expected to comply pursuant to the following laws or regulations:
  1. any law binding or applicable to W GLOBAL ASSETS within or outside Hong Kong Special Administrative Region (“Hong Kong”) in force from time to time;
  2. any guidelines, guidance or codes of practice given, published or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial service providers within or outside Hong Kong, by which W GLOBAL ASSETS is bound due to its location or the locations of its businesses; and
  3. any present or future contractual or other commitment with local or foreign legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations;
  4. complying with the internal policies, procedures, measures or arrangements of W GLOBAL ASSETS for the use of data and information and for prevention or detection of money laundering, terrorist financing or other unlawful activities;
  5. enabling an actual or proposed assignee or transferee of W GLOBAL ASSETS, or participant or sub-participant of W GLOBAL ASSETS’s rights in respect of the data subjects, to evaluate the transaction intended to be the subject of the assignment, transfer, participation or sub-participation;
  6. comparing data of data subjects or other persons for credit checking, data verification or otherwise producing or verifying data, whether or not for the purpose of taking action against the data subjects; and
  7. maintaining a credit history of the data subjects (whether or not there exists any relationship between the data subjects and W GLOBAL ASSETS) for present and future reference.

DISCLOSURE OF PERSONAL DATA

  1. All personal data held by W GLOBAL ASSETS will be kept confidential but W GLOBAL ASSETS may, for the purposes set out in paragraph 7 above, provide and disclose such information to the following parties:
    1. any agent, contractor or third party service provider who provides administrative, professional advisory, telecommunication, information service, computer, payment, data processing, debt collection or other services to W GLOBAL ASSETS in connection with the operation of its business, wherever situated;
    2. any other person who is under a duty of confidentiality to W GLOBAL ASSETS and has undertaken to keep such information confidential;
    3. credit reference agencies and, in the event of default, debt collection agencies;
    4. any person to whom W GLOBAL ASSETS is under an obligation or otherwise required to make disclosure under the requirements of any law binding on or applicable to W GLOBAL ASSETS, or any disclosure under and for the purposes of any guidelines, guidance or codes of practice published, given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial service providers with which W GLOBAL ASSETS is expected to comply, or any disclosure pursuant to any contractual or other commitment of W GLOBAL ASSETS with local or foreign legal, regulatory, governmental, tax, law enforcement or other authorities, or relevant self-regulatory or industry bodies or associations, all of which may be within or outside Hong Kong and may be existing currently or in the future;
    5. any actual or proposed assignee, transferee or participant or sub-participant of W GLOBAL ASSETS’s rights in respect of the data subjects;
    6. subject to W GLOBAL ASSETS receiving data subject’s consent, W GLOBAL ASSETS may provide and disclose personal data held by W GLOBAL ASSETS to the following persons:
      1. third party financial institutions, insurers, credit card companies, securities, commodities and investment services providers; and
      2. external service providers (including but not limited to mailing houses, telecommunication companies, telemarketing and direct sales agents, call centres, data processing companies and information technology companies) that W GLOBAL ASSETS may engage for the purposes set out in paragraph 7(h) above, wherever situated.

Such information collected in Hong Kong by W GLOBAL ASSETS may be transferred to places outside Hong Kong in order to carry out the purposes, or directly related purposes, for which the personal data were collected.

DIRECT MARKETING

  1. W GLOBAL ASSETS intends to use a data subject’s data to conduct direct marketing of products or services and requires the data subject’s consent (which includes an indication of no objection) for that purpose. In this connection, please note that:
    1. the name, contact details, products and other service portfolio information, transaction pattern and behaviour, financial background and demographic data of a data subject held by W GLOBAL ASSETS from time to time may be used by W GLOBAL ASSETS in direct marketing;
    2. the classes of services, products and subjects which may be marketed includes credit/loan facilities and related financial services and products;
    3. the above services, products and subjects may be provided by W GLOBAL ASSETS and/or third party financial institutions, insurers, securities and investment services providers;
    4. in addition to marketing the above services, products and subjects itself, W GLOBAL ASSETS also intends to provide the data described in paragraph 9(a) above to all or any of the persons described in paragraph 9(c) above for use by them in marketing those services, products and subjects, and W GLOBAL ASSETS requires the data subject’s written consent (which includes an indication of no objection) for that purpose; and
    5. W GLOBAL ASSETS intends to receive money or other property or benefit in return for providing the data to the other persons in the manner described in paragraph 9(d).


If a data subject does not wish W GLOBAL ASSETS to use or provide to the other person his or her data for use in direct marketing as described above, the data subject may exercise his/her opt-out right by notifying W GLOBAL ASSETS by contacting the Privacy Compliance Officer (whose contact details are set out below):

Compliance Officer of W GLOBAL ASSETS
Mr. Jeff C.H. Ha

[email protected]

  1. A data subject may, at any time and without charge, choose not to receive any direct marketing material or message from W GLOBAL ASSETS by informing the Privacy Compliance Officer (whose contact details are set out below) in writing.

USE OF COOKIES

  1. Cookies are small data files which are placed on data subject’s device when data subject visit certain parts of W GLOBAL ASSETS’s website or click on W GLOBAL ASSETS’s online advertisements. Cookies and similar technologies are used to identify data subject’s device for the following purposes:-
    1. Strictly necessary cookies. These essential cookies are set throughout W GLOBAL ASSETS’s website and are required for the operation of the website to:
      1. allow W GLOBAL ASSETS’s web server to determine whether the cookies setting on data subject’s web browser has been enabled or disabled. This allows W GLOBAL ASSETS to know whether data can be collected from data subject’s web browser;
      2. temporarily allow data subject to carry information between pages of W GLOBAL ASSETS’s website to avoid having to re-enter that information;
  • temporarily identify data subject’s device after data subject has logged in to a secure page on W GLOBAL ASSETS’s website so that W GLOBAL ASSETS’s web server can maintain a dialogue with data subject’s web browser in order for data subject to carry out certain activities.
  1. Analytical/performance cookies. These are used to help W GLOBAL ASSETS improve W GLOBAL ASSETS’s website by:
    1. tracking data subject’s visits to W GLOBAL ASSETS’s website and recognising data subject’s web browser when data subject is repeat visitor so that W GLOBAL ASSETS can gather statistics on new and repeat visitors to evaluate site effectiveness.
  2. Functionality cookies. These are used to recognise data subject when data subject return to W GLOBAL ASSETS’s website. This enables W GLOBAL ASSETS to:
    1. personalise content for data subject and remember his/her preferences (for example, choice of language and region);
    2. store his/her login and other preferences so he/she does not have to re-enter that information when he/she return to W GLOBAL ASSETS’s website.
  3. Targeting / advertising cookies. These cookies record data subject’s visits to W GLOBAL ASSETS’s website, his/her response to W GLOBAL ASSETS’s online advertisements, track the pages he/she have visited and the website links he/she have followed. W GLOBAL ASSETS use this information to:
    1. make W GLOBAL ASSETS’s website more relevant to data subject’s interests;
    2. provide online advertisements or offers on W GLOBAL ASSETS’s website or third-party websites which are most likely to interest he/she;
  • evaluate the effectiveness of W GLOBAL ASSETS’s online marketing and advertising programs.

The above cookies may be placed on data subject’s device by W GLOBAL ASSETS or by third parties on W GLOBAL ASSETS’s behalf (for example, advertising networks and providers of external services like web traffic analysis services). No personally identifiable information about data subject is collected or shared with third parties as a result of this.

Most web browsers are initially set up to accept cookies. Data subject can choose to ‘not accept’ cookies by changing the settings on his/her web browser but if he/she block all cookies, including strictly necessary cookies, he/she may find that certain features on our Website will not work properly.

RETENTION OF PERSONAL DATA

  1. Personal data provided by data subjects are retained for as long as the purposes for which such data were collected continue. As a general rule the maximum retention period is 7 years.

ACCESS AND CORRECTION OF PERSONAL DATA

  1. Under and in accordance with the terms of the Ordinance and the Code of Practice on Consumer Credit Data approved and issued under the Ordinance, any individual has the right:
    1. to check whether W GLOBAL ASSETS holds personal data about him/her and of access to such data;
    2. to require W GLOBAL ASSETS to correct any personal data relating to him/her which is inaccurate;
    3. to ascertain W GLOBAL ASSETS’s policies and practices in relation to personal data and to be informed of the kind of personal data held by W GLOBAL ASSETS;
    4. to request to be informed which items of personal data are routinely disclosed to credit reference agencies or debt collection agencies, and be provided with further information to enable the making of an access and correction request to the relevant credit reference agency or debt collection agency; and
    5. in relation to any account data (including without limitation, any account repayment data) which has been provided by W GLOBAL ASSETS to a credit reference agency, to instruct W GLOBAL ASSETS, upon termination of the account by full repayment, to make a request to the credit reference agency to delete such account data from its database, so long as the instruction is given within 5 years of termination of account and at no time was there any material default of payment in relation to the account as determined by W GLOBAL ASSETS within 5 years immediately before account termination. Account repayment data includes amount last due, amount of payment made during the last reporting period (being a period not exceeding 31 days immediately preceding the last contribution of account data by W GLOBAL ASSETS to a credit reference agency), remaining available credit or outstanding balance and default data. Default data includes amount past due and number of days past due, date of settlement of amount past due, and date of final settlement of amount in default lasting over 60 days (if any).
  2. In the event of any default of payment, unless the amount in default is fully repaid or written off (otherwise than due to a bankruptcy order) before the expiry of 60 days from the date such default occurred, the account repayment data (as defined in paragraph 11(e) above) may be retained by the credit reference agency until the expiry of 5 years from the date of final settlement of the amount in default.
  3. In the event any amount is written off due to a bankruptcy order being made against a customer, the account repayment data (as defined in paragraph 11(e) above) may be retained by the credit reference agency, regardless of whether the account repayment data reveals any default of payment lasting over 60 days, until the expiry of 5 years from the date of final settlement of the amount in default or the expiry of 5 years from the date of discharge from a bankruptcy as notified by the customer with evidence to the credit reference agency, whichever is earlier.
  4. In accordance with the terms of the Ordinance, W GLOBAL ASSETS has the right to charge a reasonable fee for the processing of any data access request.
  5. To exercise any right of access and correction of personal data and to be informed of the kind of personal data held by W GLOBAL ASSETS, please write to

Compliance Officer of W GLOBAL ASSETS
Mr. Jeff C.H. Ha

[email protected]

Nothing in this Notification shall limit the rights of the data subjects under the Ordinance.

  1. In case of discrepancies between the English and Chinese versions, the English version shall prevail.